Terms of Service

Website Use and Floral Order Expectations

Using this website and placing an order with Willow Florists means working within the normal expectations of handcrafted floral design, seasonal availability, delivery logistics, and order-specific communication.

We aim to keep the ordering process clear, practical, and supportive, while also protecting the time, materials, and planning that go into custom floral work.

Terms of Service styled with fresh flowers in a soft editorial setting
  • Order details should be reviewed carefully before submission, especially recipient information, delivery location, and preferred design notes.
  • Seasonal and freshness-related substitutions may be needed while preserving the general palette, style, and value of the arrangement.
  • Custom floral requests, event work, and recurring services may involve additional planning and coordination based on the scope of the order.
  • Website content, brand presentation, and original floral descriptions remain part of Willow Florists’ business materials and may not be reused without permission.